Effective Date: February 28, 2026
Storage Solutions Plus (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our self-storage services.
By using our website or renting a storage unit, you agree to the terms outlined below.
1. Information We Collect
Personal Information
We may collect personal information when you:
- Reserve or rent a storage unit
- Complete a rental agreement
- Make a payment
- Contact our office
- Submit a form through our website
This may include:
- Full name
- Phone number
- Email address
- Mailing address
- Government-issued ID information
- Vehicle information (if applicable)
- Payment details
Non-Personal Information
When you visit our website, we may automatically collect certain non-personal information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
This information helps us improve website performance and customer experience.
2. How We Use Your Information
We use collected information to:
- Process reservations and rental agreements
- Provide gate access credentials
- Process payments securely
- Send account notifications and billing updates
- Respond to customer inquiries
- Improve our website and services
- Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
3. Payment Processing
Payments are processed through secure third-party payment providers. We do not store full credit card numbers on our servers.
4. Cookies & Tracking Technologies
Our website may use cookies and tracking tools such as:
- Google Analytics
- Marketing or advertising pixels (if applicable)
These tools help us:
- Analyze website traffic
- Improve user experience
- Measure marketing effectiveness
You may disable cookies through your browser settings, though some website features may not function properly.
5. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
- Secure website hosting
- Encrypted payment processing
- Restricted access to sensitive data
While we take reasonable steps to protect your information, no internet transmission is completely secure.
6. Sharing of Information
We may share your information only when necessary with:
- Payment processors
- Service providers assisting in business operations
- Legal authorities when required by law
We do not sell, trade, or lease personal information.
7. Data Retention
We retain customer information as long as necessary to:
- Maintain rental records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal data where permitted by law
To submit a request, please contact us using the details below.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
11. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
Storage Solutions Plus
10909 Tower Oaks Blvd
Houston, TX 77070
Phone: (713) 489-2060
Email: leasing@storagesolutionsplus.com